Privacy Notice

1. Who We Are

• CompanyAC Productions
• LocationMontreal, Quebec, Canada
• Emailadrian@ac-production.com
• Websiteac-production.com

2. Information We Collect

• Identification & contact details: name, email address, phone number, and social media handle when you reach out to us.
• Project & inquiry details: information you share in messages, briefs, references, uploaded files, booking requests, or scheduled calls.
• Booking information: details provided through Calendly when you book a consultation (name, email, time zone, scheduled time, and any notes you provide).
• Billing & payment information: where applicable, billing name, address, and transaction details processed by our payment provider — we do not store full payment card numbers on our servers.
• Technical & usage data: IP address, browser type, device information, referring pages, and approximate location, collected automatically by our hosting and infrastructure providers in standard server logs.
• Cookies & similar technologies: small files stored on your device to remember preferences such as your language selection and to keep your session active in the Sanity content studio (used by our team).

3. How We Collect Your Information

• Directly from you: when you email us, send a direct message on social media, fill in an inquiry, share a project brief, or book a call.
• Through Calendly: when you schedule a consultation through our embedded Calendly link, Calendly collects and shares the information you provide as part of the booking.
• Automatically: through standard server logs and cookies when you visit the website. This information is used for security, debugging, and operating the site.
• From third parties: when you interact with us through platforms such as Instagram or other social channels, those platforms may share limited profile information with us under their own terms.

4. How We Use Your Information

• Responding to your inquiries, quoting projects, and providing the services you request.
• Scheduling and managing consultations, meetings, and project deliverables.
• Sending you transactional or service-related communications (e.g. proposals, contracts, invoices, project updates).
• Operating, maintaining, and improving the security and performance of our website.
• Complying with our legal, accounting, and tax obligations.
• Where you have given consent, sending occasional updates about our services. You can withdraw consent at any time.

5. How We Share Your Information

• Hosting & infrastructure providers (e.g. Vercel) that operate our website and securely store related logs.
• Content management tools (e.g. Sanity) used to manage portfolio media — these tools do not store visitor inquiries.
• Scheduling tools (e.g. Calendly) used when you book a consultation.
• Email and productivity providers used to communicate with you.
• Payment processors, where applicable, to process invoices and payments.
• Professional advisors (e.g. accountants, lawyers) when required.
• Authorities or regulators where disclosure is required by law.

Each provider is bound by its own privacy and security obligations.

6. Cookies & Tracking

7. Data Retention & Security

8. Your Rights & Choices

• Access the personal information we hold about you.
• Request that inaccurate or incomplete information be corrected.
• Request deletion or de-indexing of your information, subject to legal and contractual obligations.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain types of processing.
• Receive a copy of your information in a portable format.

To exercise any of these rights, please contact us at adrian@ac-production.com. We will respond within the timeframes required by applicable law. You also have the right to file a complaint with your local privacy authority (in Quebec, the Commission d'accès à l'information).

9. Children's Privacy

10. Updates to This Notice